At Elv8.fit, we understand the importance of timely and secure delivery, ensuring our customers receive their fitness equipment and personal training services hassle-free.
Our Shipping and Delivery Policy is designed to provide you with all the necessary information regarding the shipping process, delivery timelines, and related services.
1. Shipping Process:
Order Processing: Once your order is confirmed, our team will swiftly process it, ensuring that your workout equipment is dispatched at the earliest convenience.
Packaging: All our products are packaged with care to prevent any damage during transit. Our personal training services are activated immediately upon confirmation of the order.
Shipping Partners: We collaborate with reliable shipping partners to guarantee safe and timely delivery to your doorstep.
2. Delivery Timelines:
Gym Equipment: The delivery time for gym equipment varies based on your location. Standard delivery within Mumbai takes approximately 3-4 working days.
Personal Training Services: Our personal training services usually commence in 24 hours of your order confirmation. You will receive an email with detailed instructions and access to your personal trainer.
3. Tracking Your Order:
Gym Equipment: Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time. If not, you can get exact timelines about your order by contacting the support team.
Personal Training Services: You can access your personal training schedule, progress reports, and communicate with your trainer through our user-friendly website. If not, you can get exact details about your order by contacting the support team.
4. Shipping Charges:
Gym Equipment: We do not offer free shipping for gym equipment orders, shipping prices are calculated during the checkout process.
Personal Training Services: There are no additional shipping charges for our personal training services, as these are digital products.
5. Delivery Issues:
If you face any issues with the delivery of your gym equipment, please contact our customer support team at support@elv8.fit or +91-9372192714 immediately. We will initiate an investigation and ensure a swift resolution.
For personal training services, if you encounter any technical difficulties or have questions about the training schedule, kindly reach out to our support team, and we will assist you promptly.
At Elv8.fit, we prioritize customer satisfaction and aim to exceed your expectations with every purchase. If you have any further questions or concerns about our Shipping and Delivery Policy, please do not hesitate to contact us at support@elv8.fit or +91-9372192714
